Meet Maggie Harris, Library Technician

By Christine Shore
Published on 15 September, 2020

Maggie sits in office

 

Library technician Maggie Harris joined our Henderson campus library team earlier this year as the new head of circulation. Her prior experience moving a library and her many years in the customer service industry are much appreciated as we plan for the Henderson campus library's move into the new health sciences building in 2021!

Where did you grow up?

The best way to say this is that I grew up in the south. I moved around every six to eight years while growing up and I have lived in seven states total now including Nevada. I grew up and spent my formative years in Louisiana and Alabama. I have also lived in Tennessee, Mississippi, Florida and Idaho. I spent most of my life in college towns and on college campuses. Growing up I would spend a lot of time at the campus libraries and fell in love with doing research and having a nice quiet place to study and relax. I am really happy to be back in the academic world. I love the atmosphere of colleges and universities and I love the thirst for knowledge that is so prevalent in academic settings.

Where did you go to school? What did you study?

I went to Mississippi State University and received a Bachelor of Arts in Communications with an emphasis in Public Relations. As you can see, I did not end up working in that field. Through some jobs that came about after graduating, I realized my love of working in libraries.

What other jobs have you had?

I have spent most of my career in the customer service industry-- so far I have about 14 years of customer service experience. I really enjoy being able to help people and answer any of their questions. I can attribute a lot of my customer service knowledge to an internship I had with Walt Disney World. I had a great experience and learned a lot of valuable information about customer service and making people happy. My love of working in the library field started by actually working for the college bookstore while I was earning my degree. I worked in the textbook department and loved the beginning of fall and spring semesters and getting textbooks ready for students. When I moved to Idaho, I decided to apply for a job at a public library. I started out as a part-time circulation assistant and then was promoted a few times to be the administrative assistant to the director and then as a circulation lead. I spent about six years working my way up at the Nampa Public Library. When I moved to Nevada, I could not find any way into the library system here, so I decided to see if the corporate world would work for me. I worked for Enterprise Rent-a-Car for four years. I went through the management trainee program and worked my way up to be one of the managers at the Las Vegas Airport location. It was a great learning experience, but I wanted to get back to the library environment that I knew I loved and missed.

What do you like best about working with students, staff and faculty so far at CSN?

I can’t say enough how great it feels to be back in an academic environment. I have really missed this atmosphere so much! I love being able to help people and it has been so great to work with faculty, staff and students to find the right materials for their classes and assist them.

Are there any special projects you’re looking forward to working on?

I am really looking forward to working on the move to the new library. The construction of the new building is really moving along quickly and it makes me very excited to start working on the logistics of the move. While working as an administrative assistant for the Nampa Public Library, I helped facilitate and plan a move to a new and larger building. It was a really fun time to be in planning meetings, working on the specifics of new furniture and the new technology in the building, and planning the move of the collection and the staff offices. I am really excited to start planning this move and I am excited that my past experience can help the library in this area.

When you are not at work, what do you like to do in your spare time?

I am an avid reader. I love to be able to delve into new worlds and stories-- I like it even more than watching tv or movies. I love hanging out with friends and family. I love to go shopping and I really enjoy fashion. I also enjoy watching sports with my family. We love to watch college baseball and football. Growing up in the south, especially in the states I lived in, college football is more important than the NFL. Every fall is a big deal in my family, especially around bowl season. It will be interesting to see what will happen this year. I am also looking forward to CSN baseball and softball to start up again and am excited to be at a college that has these programs!